To access certain cluster login nodes, from outside your institute's network (e.g., from home) you need to set a so-called VPN (Virtual Private Network). By setting up a VPN to your institute, your computer effectively becomes a computer on your institute's network and will appear as such to other services that you access. Your network traffic will be routed through your institute's network. If you want more information: There's an introductory page on HowStuffWorks and a page that is more for techies on Wikipedia.
The VPN service is not provided by the VSC but by your institute's ICT centre, and they are your first contact for help. However, for your convenience, we present some pointers to that information:
- KU Leuven: Information in Dutch and in English. Information on contacting the service desk for assistance is also available in Dutch and in English.
- UGent: Information in Dutch and in English. Contact information for the help desk is also available in Dutch and in English (with links at the bottom of the VPN pages).
- UAntwerpen: Log in to the Pintra service and then visit the VPN page in the "Network" section of the pages of "Departement ICT". If you only have a student account, you will find the same information in the Infocenter ICT on Blackboard, which has a page on VPN in the Networks section. The contact information for the help desk in on the start page of the subsite "Departement ICT". Note that the configuration of the VPN changed on 25 October 2016, so if you have trouble connecting, check your settings!
- VUB: The VUB offers no central VPN system at this time. There is a VPN solution ("Pulse Secure VPN") which requires special permission.
- UHasselt: the pre-configured VPN software can be downloaded (intranet, only staff members), contact the UHasselt helpdesk (mail link) if you have problems. There is also some information about this on the page "Accessibility from a distance" of the University Library.